Shipping policy

Shipping Policy

Last Updated: August 26, 2026

We aim to get your ArrowPlus order to you as quickly and safely as possible.

Processing Time

Orders are generally processed and dispatched within 1–2 business days after purchase.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Within India

After dispatch, standard delivery within India typically takes 5–7 business days, depending on your location and courier availability.

Delivery to remote or service-limited locations may take longer.

Please note that processing time and delivery time are separate. In most cases, the total estimated timeframe may be approximately 6–9 business days from the date of order.

Shipping Charges Within India

We offer FREE SHIPPING on all orders across India.

No standard shipping charge will be added to orders delivered within India.

International Shipping

We may offer shipping to selected locations outside India.

International shipping is not free. Shipping charges vary depending on factors such as:

Destination country
Package size and weight
Courier service
Shipping method and other applicable charges

Because international shipping costs vary, there is no fixed international shipping fee.

The applicable shipping cost will be communicated or displayed before the international order is finalized, where applicable.

International delivery timelines may also vary depending on the destination, courier service, customs clearance, and other factors outside our control.

Any customs duties, import taxes, or additional charges imposed by the destination country may be the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, tracking details will be shared through the available contact method, such as email, SMS, WhatsApp, or the order tracking facility provided by our shipping partner, where applicable.

Tracking information may take some time to become active after dispatch.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address, PIN code, phone number, and other required delivery information while placing an order.

ArrowPlus will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible before the order is dispatched.

Failed Delivery Attempts

If delivery cannot be completed because the customer is unavailable, refuses the shipment, or provides incorrect delivery information, the courier may attempt re-delivery or return the shipment to us according to its policies.

Additional shipping charges may apply if re-shipping is required due to circumstances attributable to the customer.

Delivery Delays

While we make reasonable efforts to meet estimated delivery timelines, delays may occasionally occur due to circumstances outside our control, including: