Refund policy

Replacement Policy

We want you to be fully satisfied with your ArrowPlus purchase.

Replacement Window

You may request a replacement within 7 days of delivery.

Replacement Eligibility

A replacement may be provided only if the product is received damaged, defective, or incorrect.

To be eligible, the product must be in its original condition and packaging. We may also request photos or videos of the product for verification.

How to Request a Replacement

Email us at arrowplus2009@gmail.com with your order number, reason for replacement, and supporting photos/videos.

Our team will review your request and guide you through the next steps.

Returns & Refunds

We do not accept returns or provide refunds once the product has been delivered.

Eligible cases will be handled through replacement only, subject to verification and availability.

Replacement Availability

If the same product is unavailable, our team will contact you with the available replacement options.

Questions

For any replacement-related questions, contact us at arrowplus2009@gmail.com.