Refund policy
Replacement Policy
We want you to be fully satisfied with your ArrowPlus purchase.
Replacement Window
You may request a replacement within 7 days of delivery.
Replacement Eligibility
A replacement may be provided only if the product is received damaged, defective, or incorrect.
To be eligible, the product must be in its original condition and packaging. We may also request photos or videos of the product for verification.
How to Request a Replacement
Email us at arrowplus2009@gmail.com with your order number, reason for replacement, and supporting photos/videos.
Our team will review your request and guide you through the next steps.
Returns & Refunds
We do not accept returns or provide refunds once the product has been delivered.
Eligible cases will be handled through replacement only, subject to verification and availability.
Replacement Availability
If the same product is unavailable, our team will contact you with the available replacement options.
Questions
For any replacement-related questions, contact us at arrowplus2009@gmail.com.